National public opinion survey on citizen perception of safety and security in the Republic of Croatia

31 Jul 2009


The Croatian Ministry of Interior (MOI) in collaboration with the UNDP presented the results of the survey Perceptions of the security of citizens, fear of crime and the role of police. The survey was conducted by the agency GfK – Center for Market Research in the period May – June 2009. Its fundamental goal was to determine the feeling of security of citizens and their fear of crime as subjective indicators of personal and public safety, as well as to determine the perceptions of police efficiency and the return of citizens' trust towards the police. The survey covered a total of 4500 respondents above 18 years of age. The sample was representative for Croatia as a whole, taking into consideration the distribution of counties, settlement size, gender and age, and the survey included a combination of two data collection methods: telephone interviews and personal interviews conducted at households.


  • Of all the criminal offences outlined, the citizens are most frequently reporting the following offences to the police: vehicle theft and burglary, or attempted burglary, into an apartment or a house.
  • Slightly over one half of citizens (55 percent) believes that the police of the Republic of Croatia is informing the public objectively and regularly, while approximately one third of citizens holds the opposing view.
  • The basic source of information on the police work is the television (67%).
  • 16 percent of respondents assisted the police, and, according to the results, 91 percent of respondents would be ready to assist the police in the future.